Archive for February, 2009

Better performance tracking. Better VideoAds.

Monday, February 16th, 2009

One of the compelling reasons that small and medium-sized businesses (SMBs) are turning to online video advertising in such large numbers is because they can measure its effectiveness.

As Stephen Condon, Vice President Sales and Marketing at PixelFish wrote recently, “The old adage that ‘50% of my advertising works; I just don’t know which 50%,’ is especially true with television advertising and represents an unacceptable risk to SMBs with limited marketing budgets.”

That’s why we recently refined the way the Mixpo platform tracks and measures VideoAd performance.

Our refined approach is more consistent with online ad tracking standards and gives advertisers a more accurate picture of VideoAd effectiveness.

In this article, you’ll discover:

New performance measures

To more accurately express viewer response to VideoAds, we renamed one existing performance metric and added two new ones.

  • What we used to call conversions we now call Clicks. We count a Click each time a viewer clicks an overlay to display a webpage, submits a lead capture form, or clicks a More Info or Inquire call to action on the Player’s INFO menu.
  • Engagement rate (a new metric) is an overall measure, expressed as a percentage, of a VideoAd’s ability to capture viewers’ attention and interest. We calculate Engagement rate by adding together the total number of views, interactions, and clicks and dividing that total by the number of impressions.
  • % Completed (a new metric) measures your VideoAd’s ability to hold viewers’ interest. We calculate % Completed by dividing the number of viewers who watched your entire VideoAd by the total number of viewers.

Tell me more about the INFO menu.

Changes in data presentation

We made significant changes in how we present performance data to make it easier for you to track performance in the Dashboard and optimize your VideoAds in response.

Summary data

Summary performance data

Summary performance data

The summary data now includes Engagement, the new metric, and Exposure, a metric previously available only in Advanced Analytics.

Exposure, which we calculate by adding up the total number of minutes all viewers of your VideoAd spend watching it, provides you with a measure of overall brand exposure.

If you hover over the summary statistics, you see more detail, including the new metric, % Completed.

More summary statistics on hover

Hover over the summary stats to see more

Viewer Activity

The Viewer Activity section of the Dashboard, which measures activity over time, now displays clicks along with impressions and views.

Viewer Activity section

Viewer Activity section

Hover over an orange bar to see specific click numbers and dates.

Playthrough and Engagement

In the Playthrough and Engagement Profile, you see the same green bars you’re used to. These bars show you where in your VideoAd viewers stop watching.

Playthrough and Engagement Profile

Playthrough, interactions, and clicks

We now accompany the green bars with both red circles, which represent Interactions, and orange circles, which represent Clicks. Hover over a circle to see specific details.

This gives you a clearer picture of exactly what actions viewers are taking throughout your VideoAd. The more you know, the easier it is to optimize VideoAds to perform better.

Web Activity

We’ve renamed the bottom-right section of the Dashboard and reorganized it to show Top Embeds by default.

Sites where the VideoAd is embedded listed by views

Sites where the VideoAd is embedded listed by views

Top Embeds shows you the URLs for the webpages where the VideoAd is embedded listed in descending order by number of views.

Tip You can still see the search engines and search terms viewers used to locate your VideoAd landing page by clicking Recent Referrers.

How you benefit

The refinements to our performance measures:

  • Make online video advertising even more accountable by presenting you and your advertisers with clearer indicators of a VideoAd’s performance.
  • Give you and your advertisers a more accurate picture of a VideoAd’s ability to attract, motivate, and hold viewers.
  • Make it easier for you to collaborate with advertisers to optimize VideoAds, target what works, and develop more effective VideoAd campaigns in the future.

I’d like to read detailed definitions of all performance measures.

Tell me more about tracking VideoAd performance.

Experience the redesigned Player

Sunday, February 15th, 2009

The Player is the container in which you place your VideoAd content. It’s a little program (officially a cross-platform browser plug-in) that allows viewers to play your VideoAds when they encounter them on webpages.

In the Mixpo platform, you’ve always had a significant amount of control over the Player’s appearance and behavior.

For example, you’ve been able to customize the options in the Player’s call to action menu and decide whether or not the VideoAd it contains starts playing automatically.

With our latest release, we’ve redesigned the Player and given you even more control over how it looks and behaves. New features include:

Unbranded loading graphic

You requested an unbranded loading graphic and we responded.

Click the following Player, that contains one of our easy-to-modify templates, to see the unbranded loading graphic flash by.

More attractive controls

We redesigned all of the Player controls to improve the Player’s appearance.

Pause your cursor over the following thumbnail to see the new mask that encourages clicks.

We set all Player controls to display on this thumbnail. Learn more.

Mouse-over-to-play option

Up to now, you have had two options for controlling what happens to your VideoAd when a viewer lands on the page where its embedded: autoplay with audio off and click-to-play. Now, you have a third option: mouse-over-to-play.

The Autoplay on Mouse Over option means that a VideoAd starts to play when viewers place their cursors over the Player and pause long enough for the VideoAd to load. Try it in the following thumbnail.

We set only the bottom Player controls to display on this thumbnail. Learn more.

Tip When measuring a VideoAd’s performance, we count as views mouse overs that start a VideoAd playing.

Tell me more about the measures used to track VideoAd performance.

Customizable thumbnail options

Typically, VideoAds that run as banner ads in online publications are set click-to-play. That is, rather than playing automatically when viewers land on the page where a VideoAd is embedded, viewers must click a play button.

As we mentioned in an earlier post, the thumbnail—how the Player looks before anyone plays it—is one of your most powerful tools for attracting viewers.

Now, in addition to choosing the thumbnail image, you can also choose which controls display on thumbnails.

For example, you might display the play button because you believe it will tempt viewers to click. Or, you might hide the play button so that viewers see more of the image underneath.

To select the controls that display on the thumbnail, in the Publisher, on the Embed on Your Site tab under Autoplay, click Customize Player Thumbnail.

Autoplay options on Embed on Your Site tab

Autoplay options on Embed on Your Site tab

In the Customize Player Thumbnail window, select check boxes for controls you want to display. Clear check boxes for controls you want to hide.

Customize Player Thumbnail window

Customize Player Thumbnail window

You can display all of the controls, as shown above, none of the controls, or any combination. As you select and deselect options, the preview below the options reflects your choices.

Tell me more about customizing the Player.

How do I choose a thumbnail image to represent my VideoAd?.

Tip You can now preview click-to-play and mouse-over-to-play settings on the VideoAd landing page. In the Publisher, click the Syndication tab. Under Landing Page Options, select Same Autoplay Settings as Embedded VideoAd. Save and publish, and then view your landing page.

Tell me more about customizing landing pages.

Don’t forget lead capture

Monday, February 9th, 2009

In an interesting article on ReelSEO, guest columnist Stephen Condon (VP of Sales and Marketing at PixelFish) lists some things to keep in mind when creating effective online video ads.

The second bullet in his list reads:

  • Include a call-to-action and ensure that it can be easily edited.

Condon’s point is that you need to optimize your VideoAds not just for search but also for viewer response.

Assumptions about viewer response

When people think of viewer response in relation to online advertising, they typically think of clicks.

For example, an ad might contain a link to an advertiser’s home page or to a printable page that includes a 20% Off coupon.

While web links are tried and true response triggers and I’d never suggest you avoid them, in this post, I’d like to encourage you to go beyond clicks and try something new in the viewer response line.

Lead capture: An effective complement to clicks

While it’s great if viewers of a VideoAd visit an advertiser’s website, it’s even better if they respond to an offer or promotion by providing their names, email addresses, and other personal information.

In the Mixpo Studio, you have two options for generating these highly qualified leads. You can:

  • Customize the Inquire call to action that is built in to the VideoAd Player.
  • Add promotional overlays and associate them with lead capture forms.

Let’s look at a couple of examples.

Restaurant

In this VideoAd, the owners of a seafood restaurant have taken advantage of both a call to action and an overlay to generate leads.

This customized call to action gives viewers a quick and easy way to request a reservation.

Reserve a Table call to action

Reserve a Table call to action

Tip The owners also customized a click call to action (Find Us!) to provide viewers with a map to the restaurant location.

This overlay informs viewers that the restaurant’s menus change with the seasons and invites them to be among the first to know when changes are made.

Lead capture overlay

Mailing list lead capture overlay

Clicking the overlay opens a customizable form where viewers provide their names, email addresses, and more.

Lead capture form

Lead capture form

Law firm

In this VideoAd, a law firm specializing in personal injury cases encourages viewers to get in touch with the firm in two ways.

This call to action makes it easy for viewers to contact the firm to ask questions or make appointments.

Contact Us call to action

Contact Us call to action

This overlay eliminates barriers by inviting viewers to explore, cost-free, whether or not personal injury cases have merit.

Lead capture overlay

Free consultation lead capture overlay

Take Stephen Condon’s advice

Don’t limit yourself to clicks. Use all of the tools at your disposal to optimize your VideoAd for viewer response.

I’d like to know more about associating lead capture forms with overlays

Please tell me more about overlays

Please tell me more about calls to action