Archive for March, 2009

Which upload option should you use?

Monday, March 30th, 2009

When it comes to uploading video and image files to the Mixpo platform, you have two options:

These options aren’t created equal.

In this post you’ll learn about the differences and get advice about the best option to choose.

Local processing option

Question Answer
Advice? If this option is available, use it.
Why local? Transcoding, that is, processing files into a format the VideoAd platform can use, takes place on your computer.
Who can use it? Anyone using a PC running Microsoft® Windows® XP or Vista® and either the Firefox® (version 1.5 or higher) or Internet Explorer® (version 6.0 or higher) browser.

I’d like to see a list of file format and hardware requirements.

How do you do it?
  • When prompted at sign in, install the Mixpo Media Transcoder, a small browser extension. Without this vital little extension, file processing can’t take place on your local computer.
  • In the Studio, on the Visuals tab, click Your Computer.
Details?
  • It works better, it’s faster, and it gives you more control than server processing.
  • Media files are imported directly into the VideoAd you’re editing.
  • If you run into a problem importing a video file using local processing, you can try the server processing approach.
  • Won’t work unless you download a small browser extension.

Server processing option

Question Answer
Advice? If you use a PC, try local processing first. If you use a Mac, this is your only option.
Why server? Transcoding, that is, processing files into a format the VideoAd platform can use, takes place on the Mixpo servers.
Who can use it? Anyone. If you can access the Dashboard, you can use server processing.

I’d like to see a list of file format and hardware requirements.

How do you do it? On the Create a New VideoAd tab, click Upload Media.
Details?
  • VideoAds created using server processing require a slightly newer version of the Flash Player (version 9, update 3) than VideoAds created using local processing. This means that more viewers will be prompted to upgrade.
  • It requires more management. The platform automatically creates a new VideoAd for each group of simultaneously uploaded files. If you intend to use the uploaded files in existing VideoAds, you have to delete the automatically-created ones.
  • It’s slower than local processing.

Show me detailed instructions on how to upload videos and images.

Maximize the INFO menu

Saturday, March 28th, 2009

In spite of the grim economic outlook, online video ad spending is projected to grow during 2009.

Obviously a number of factors, including the ever increasing availability of broadband, contribute to this trend.

But a significant part of the reason advertisers are turning to video ads is because they’re effective. The “lean forward” nature of the medium results in more brand exposure and higher levels of viewer engagement.

The Mixpo platform includes a number of tools designed specifically to increase VideoAd engagement. To keep your current advertising clients happy and attract more, you’ll want to take advantage of all of these tools.

One powerful tool you may have overlooked is the INFO menu.

In this post you’ll discover:

What the INFO menu is

The INFO menu is an action menu that is built in to the Mixpo VideoAd Player.

Viewers of a VideoAd can click an INFO menu option to open a webpage, send an email message to the advertiser, or share the VideoAd with others.

While a VideoAd is playing, INFO is visible in the upper left corner of the ad.

Closed INFO menu as VideoAd plays

Closed INFO menu as VideoAd plays

When the VideoAd finishes playing, the INFO menu expands automatically.

Expanded INFO menu

Expanded INFO menu

In addition, at any time while the VideoAd plays, viewers can pause their cursors over INFO to expand the menu.

Make the menu work harder for advertisers

The options in the expanded INFO menu shown above are the default options. You don’t have to live with these defaults.

We’ll talk more about the three sharing options in the next section. In this section, we’ll focus on the website link and email options.

Let’s face it. The labels More Info and Inquire are hardly inspiring. They’re placeholders, really, designed to communicate the functions of the options and meant to be changed.

By customizing the labels, you can tailor them to a specific advertiser and increase the likelihood that viewers will click.

For example, here is how you might customize the options for a pizza restaurant.

INFO menu for pizza restaurant

INFO menu for pizza restaurant

On the other hand, this is how the options for a home building contractor might look.

INFO menu for building contractor

INFO menu for building contractor

Tip Choose the INFO option labels in the context of the entire VideoAd. For example, if the VideoAd includes an overlay that encourages viewers to Request a Free Quote, you might want to use a different call to action in the INFO menu.

Tell more more about overlays

To customize the options, in the Dashboard, locate the VideoAd you want to customize. Click Publishing, and then click the Customize tab.

Customize tab where you choose INFO option labels

Customize tab where you choose INFO option labels

When you customize the website link and email option labels, you also specify the URL and email address you want to associate with the options.

I’d like more details about customizing the INFO menu

The sharing options

By default, the INFO menu includes three sharing options:

  • Send to a Friend Allows viewers to specify the email addresses of up to 10 friends. These friends receive an email message that contains a link to the VideoAd’s landing page.
  • Copy Link Automatically copies the URL to the VideoAd’s landing page. Viewers can paste the URL into a webpage to provide access to the VideoAd from their own websites.
  • Embed Video Allows viewers to copy the embed code for the VideoAd so they can embed it into their own websites.

What is a VideoAd landing page?

The sharing options make sense for advertisers who publish VideoAds on their own websites or on directory profile pages. It’s in these advertisers’ interest to see their VideoAds distributed as widely as possible.

On the other hand, when advertisers buy banner ad space through online publishers, the sharing options may not make sense.

To turn off the sharing options, in the Dashboard, locate the VideoAd you want to customize. Click Publishing, and then click the Customize tab.

Turning off the INFO menu sharing options

Turning off the INFO menu sharing options

In the Sharing section of the Customize tab, clear the check boxes for the sharing options you want to turn off.

INFO menu with sharing options turned off

INFO menu with sharing options turned off

With the sharing options turned off, the expanded INFO menu contains only the website link and email options.

Bring the INFO menu to viewers’ attention

After you customize the INFO menu, you want to make sure that viewers of a VideoAd notice that the menu is there.

We provide you with a couple of alternatives for attracting viewers’ attention:

  • Point to INFO with a banner.
  • Highlight INFO with a glow.

You can customize the text in the banner and set the frequency with which it appears.

Banner pointing to INFO menu

Banner pointing to INFO menu

The text in this banner corresponds to one of the options viewers will find when they expand the INFO menu.

You can customize the color of the glow to match or contrast with the colors of the Player controls.

Glow highlighting the INFO menu

Glow highlighting the INFO menu

The glow automatically pulses on and off throughout the VideoAd.

You set the banner and glow options in the Publisher on the same Customize tab where you customize the INFO menu options.

I’d like more details about customizing the INFO menu

Take advantage of transparency

Wednesday, March 11th, 2009

Transparent images are images that have a transparent background. They are still rectangular in shape with a definite width and height but, since you can’t see the background, they appear to have irregular boundaries.

For example, this is a transparent version of the Mixpo logo.

ad-1209-logo_small_trans

Transparent images as visual overlays

Company logos frequently have transparent backgrounds. Logos are likely to be the most common type of transparent image that advertisers want you to include in their VideoAds.

Tip While logos are vital brand elements, they usually aren’t integral to a VideoAd’s key message. To place a transparent logo on top of the content of the ad, add it as a visual overlay.

Tell me more about adding visual overlays.

This brief VideoAd demonstrates the use of transparent images as visual overlays.

Transparent images as VideoAd content

In addition to placing transparent images as overlays on top of the visual content in your VideoAds, you can also add transparent images to the Timeline to include them in the body of the VideoAd itself.

Transparent tree image in body of VideoAd

Transparent tree image in body of VideoAd

For example, here is the transparent tree image included as a visual element on the Timeline.

Tip Remember that the background for VideoAd content is black. If you add black transparent images, such as the villain or axe from the demo VideoAd above, to the Timeline, they’ll be invisible in the VideoAd.

Because transparent images are often dramatic and compelling, you might want to consider using them as initial thumbnails for VideoAds set in mouse-over-to-play or click-to-play mode.

I’d like to know more about uploading images.

The Dashboard: A guided tour

Tuesday, March 3rd, 2009

As Mixpo’s VP of Marketing, Glenn Pingul, points out in a MediaPost Online Video Insider article, “at the end of the day, effective advertising is really all about the message.”

Glenn’s point is that, while online video technology is “poised to be the next driver of change in advertising,” it, like all technologies, is only “an enabler” that can never ultimately drive a VideoAd’s effectiveness.

Unquestionably, technology can’t compensate for poor content.

However, one of the truly powerful aspects of online video technology is its ability to teach. The Mixpo platform allows advertisers to closely monitor VideoAd performance and make changes on the fly in response to performance data.

Over time, this analysis-based experimentation can give advertisers a sophisticated understanding of the types of “messages,” to borrow Glenn’s word, that drive engagement and response.

In this article, part 1 of a 2-part series on performance analysis, we’ll take a guided tour of the Mixpo Dashboard and examine how the Dashboard’s data displays help advertisers become more knowledgeable content creators.

In part 2, we’ll go deeper with a look at Advanced Analytics.

Here’s what we’ll cover in the rest of this article

An overview of the Dashboard

The Dashboard functions as the home page for a Mixpo account. It’s the place where you manage the account’s VideoAds and get a real-time, at-a-glance appraisal of how each VideoAd is performing.

Dashboard - the account home page

Dashboard - the account home page

In addition to graphical displays of performance data (each of which we’ll discuss in more detail below), the Dashboard provides you with a performance summary for each VideoAd.

Summary performance data

Summary performance data

Tip Pausing your cursor over the summary list opens a small window that contains more detailed performance data.

Let’s spend a little time with the summary shown above to see what it tells us. If you’re a little fuzzy about what terms like Engagement and Exposure mean, you might want to read What do terms like engagement rate and exposure mean?.

This VideoAd is doing a pretty impressive job of holding the attention of viewers who decide to watch it. On average, viewers watched 88 percent of the VideoAd and 75 percent of viewers who started the ad watched it all the way through.

In addition, of the almost 210,000 people who landed on the page where the VideoAd is embedded, .50 percent took some action with the ad by viewing it, clicking a link or lead capture invitation, or interacting with the Player controls.

Given that typical click rates for display ads average around .10 percent, a .50 percent engagement rate is pretty impressive.

While this VideoAd is performing well, the advertiser might consider testing a different thumbnail image or initial call to action to try to boost the views-to-impressions rate even further.

I’d like to read more about thumbnail images.

VideoAd Activity

The VideoAd Activity section of the Dashboard displays impressions, views, and clicks over time.

VideoAd Activity - Impressions highlighted

VideoAd Activity - Impressions highlighted

Hover over a line or bar to display specific numbers and dates.

VideoAd Activity - Clicks highlighted

VideoAd Activity - Clicks highlighted

Hiding impressions gives you a clearer sense of the number of views.

The power of this time-based display is that it uncovers patterns. For example, suppose, in response to the summary data we discussed above, an advertiser switches thumbnail images. View and click patterns in the Video Activity section will show whether or not the new thumbnail had any effect.

Careful scrutiny of impression patterns might also help advertisers develop a sense for the best times to run ads in online publications.

Playthrough and Engagement Profile

While the VideoAd Activity section displays chronological time, this profile presents viewer actions in relationship to the length of the VideoAd itself.

Playthrough and Engagement Profile - Playthrough highlighted

Playthrough and Engagement Profile - Playthrough highlighted

In the Playthrough chart on top, the green bars show the percent of viewers who stopped watching at specific points throughout the VideoAd. For example, approximately 620 viewers stopped watching this VideoAd almost immediately while 1500 watched it all the way through. More than 200 viewers liked the VideoAd enough to replay it.

Playthrough and Engagement Profile - Engagement highlighted

Playthrough and Engagement Profile - Engagement highlighted

In the Engagement chart on the bottom, red circles represent interactions and orange circles represent clicks.

Looking at the two charts together suggests a relationship between the large number of interactions viewers are taking at the beginning of the ad and the number who stop watching.

An examination of the VideoAd content shows that the advertiser placed a lead capture overlay at the beginning of the ad inviting viewers to sign up for a special offer. From the data, it appears that many viewers opened the lead capture form and instead of signing up for the offer, stopped watching the VideoAd.

Based on the Playthrough and Engagement profile, the advertiser might decide to move the lead capture overlay closer to the end of the VideoAd. This would increase brand exposure and, as a result, increase the likelihood that viewers would not just open the lead capture form but also fill out and submit it.

Viewer Locations

In the Viewer Locations section, advertisers can track, worldwide, where views and clicks originate.

Viewer Locations

Viewer Locations

Tip To expand the Viewer Locations section, click the blue plus icon in the upper right corner. To see other parts of the world, place your cursor over the map and drag.

Blue labels represent views. Orange labels represent clicks or clicks and views. Pause your cursor over a label to see specific numbers.

At its simplest, Viewer Locations shows advertisers where their viewers are coming from and might help them better target their content.

The location-based data also allows advertisers to compare the performance of ads published in regional online publications.

Website Activity

The Website Activity section compares VideoAd activity across all of the sites where the ad is embedded. It also provides advertisers with a picture of the ways in which viewers are discovering their VideoAd through Internet search.

Top Embeds

Top Embeds

On the Top Embeds tab, you see the sites where a VideoAd is embedded listed by number of views. For example, this is the Top Embeds list for one of the Mixpo product tour VideoAds. The highest number of views originated on the Mixpo website where we embedded the VideoAd.

The second highest number originated on a popular technology trends blog called TechCrunch. This is an excellent example of how advertisers can benefit from the viral spread of a VideoAd.

While viewing the product tour VideoAd on the Mixpo website, the blog post’s author clicked Embed on Your Site, optionally available on the INFO menu in the Player, to copy the VideoAd’s embed code and paste it into the post. Thousands of people viewed the VideoAd in the TechCrunch blog post who would never have discovered it on the Mixpo site.

I’d like to know more about the options on the Player INFO menu.

Tip From the Top Embeds tab, you can navigate directly to the webpage where a VideoAd is embedded. Open the website folder, and then click a URL.

Top Embeds tab - click URL

Top Embeds tab - click URL

On the Recent Referrers tab, advertisers see a list of webpages that viewers visited before viewing the VideoAd landing page. When the webpage is a search site, hovering over the URL displays the search query, including the search terms viewers used to locate your VideoAd in search results.

Website Activity - Recent Referrers

Website Activity - Recent Referrers

For example, the image above shows how a viewer discovered a local opera company’s VideoAd for a production of Phantom of the Opera by searching on video.google.com.

Advertisers can use this data to refine and improve the keywords associated with their VideoAds and increase the likelihood that potential customers will discover the VideoAds through Internet search.

Tip When viewers navigate to your VideoAd by clicking a link in an Internet search engine results list, they open the VideoAd landing page. I’d like to know more about landing pages.

Wrap up

Compelling content, not technology, is what sells services and products. But, as Glenn Pingul put it, technology is an enabler. By taking full advantage of the performance analysis tools available in the Mixpo Dashboard, advertisers can become compelling-content creators over time.